FAQ
What is water deregulation ?
Water deregulation refers to the process of removing or loosening government regulations and controls on the production, distribution, pricing, and management of water resources and services. It aims to introduce market competition, encourage innovation, and potentially improve efficiency and affordability in the water industry. By allowing multiple entities to enter the market and offer water-related services, deregulation seeks to enhance customer choice and potentially drive improvements in service quality and infrastructure development.
How have i never heard of this !?
Business owners may not have discovered the water deregulation law due to several factors. Firstly, the complexity and vastness of legal frameworks can make it challenging for business owners to actively seek out and stay updated on all regulatory changes. Additionally, limited awareness campaigns and ineffective communication from regulatory authorities may contribute to a lack of knowledge about water deregulation. Plus, the government doesn't always go out of its way to spread the word. If they're not shouting it from the rooftops, how are we supposed to know, right? In addition to this its not in the best interest of your current supplier to noitfy you of the savings that can be made else where by making a simple switch.
What is the difference between a water supplier and a water retailer?
When it comes to water, there are two key players: wholesalers and business water suppliers. Wholesalers are like the big bosses who own and run the water and sewer network in a specific region. They ensure clean water supply and handle all the dirty work of wastewater removal, treatment, and cleaning .On the other hand, business water suppliers are like the middlemen between customers and the real water supply. They take care of customer services, invoicing, and even meter readings at your property if you're a business customer. They act as the go-to contact for any issues and communicate with the regional wholesaler on your behalf if something goes wrong .Now, here's the catch: this setup is applicable only to non-domestic properties, as the water market for businesses got deregulated on April 1st, 2017. Check out our time-line below to learn more about the water deregulation law ...
How do I change water supplier ?
The non-domestic water market has experienced deregulation, which means you now have the freedom to choose among different suppliers. Take advantage of the GilmourWater's free business water comparison service today to explore and compare the various deals and options available for your business. It's a great way to make informed decisions and find the best water supplier that suits your specific needs.
Water deregulation timeline
april 1st 2008
April 1st 2017
In Scotland, the water deregulation law came into effect in 2008, allowing non-domestic water customers the freedom to choose their water supplier. Prior to this, Scottish Water had a monopoly over water and wastewater services. With deregulation, businesses and organizations gained the ability to switch suppliers and negotiate better deals for their water services. This change aimed to promote competition, encourage innovation, and improve customer satisfaction in the non-domestic water market throughout Scotland.
In England, the water deregulation law was implemented in 2017, bringing about the deregulation of the non-domestic water market. This meant that businesses and organizations were granted the freedom to choose their water supplier, similar to the Scottish model introduced in 2008. The objective was to foster competition, enhance service quality, and potentially lower costs for non-domestic water customers across England. With the deregulation, customers gained the ability to explore different options, negotiate contracts, and seek better deals that best met their specific requirements.
